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Global Leader and Innovators of Bamboo Products. The Next Generation Exterior Wood.
dasso.xtr
Dasso products are environment friendly, water resistant, fire retardant, termite resistant, highly stable, very low or no maintains products. Dasso is way superior in all respect as compare to any other tropical hardwoods available.

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72-C, Mezzanine Floor, Jami Commercial, Street 8, Ph-7 Ext., D.H.A. Karachi

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WARRANTY

“dassoXTR and dassoCTECH offer 15 years limited warranty against material defects in workmanship and warrant that the material will not suffer structural damage due to rot, decay, or termites for that period of time, as long as it has been installed and maintained according to our guidelines.”

Scope

  • The outdoor board is a natural forest product, which varies in color, grain, and appearance. Color changes over time depending on the maintenance schedule. The color change can not be a reason to make a claim.
  • Also not covered are purely visual impairments such as imprints, joints, discoloration by light, seasonal climate-related deformation, or wear of the surface coating. Damage resulting from improper installation, maintenance, cleaning, or maintenance of the surface coating, mechanical or chemical damage are also excluded from this warranty.
  • This warranty statement supersedes all previous statements; the granting of the manufacturer’s warranty applies only to the current version.
  • Cracks on the surface and on the end of the boards can arise from the different drying characteristics of the surface and cross-cut ends. This phenomenon is normal for most wood species and can not be a reason to make a claim.
  • The surface sides of the boards will get rougher and will splinter over time as a result of constant shrink and swell of the boards due to dry and wet climate periods. This phenomenon is normal for most wood species and can not be a reason to make a claim.
  • Dimensional change or cupping of the boards can occur after installation. This phenomenon is normal for most wood species and can not be a reason to make a claim.
  • The guarantee extends to A-grade products only.
  • The guarantee applies only to the original purchaser.

Warranty Conditions

  • To be able to make use of the warranty the decking must beinstalled according to the installaion instrucions. Please read our installaion instrucions carefully, before installing the floor. No claims can be accepted in case of improper installaion!
  • This warranty applies in addiion to the normal legal rights of the buyer, including the rights of the buyer against the seller.
  • If a claim is granted before installing the material, faulty planks are replaced free of charge. No claims can be accepted ater installing the material if the buyer could have detected the defects before installaion. This warranty does not cover damage that was caused by Third paries (eg transport damage).
  • If defects occur ater installaion, Dasso reserves the right to either repair the defect or to offer material free of charge to the buyer. If the defecive produc is no longer in the product range, an equivalent from the current range will be supplied.
  • A claim does not lead to an extension of the warranty period.
  • The cost for the replacement of material and other charges are not included in the warranty.

Settlement of the guarantee

  • The claim must be made in wriing, within 30days, to the Dasso dealer/seller, a Dasso subsidiary or directly to Dasso headquarter.
  • Dasso reserves the right to check the claimed damage.